About us

Ours is not a new story. It’s a legacy that has been unfolding for three generations. It began with our grandparents, who welcomed guests into their home long before “holiday rentals” had a name.

Meet Us

We carry that same spirit today, with a quieter kind of luxury rooted in care, simplicity and soul. As the third generation, we continue this spirit. Handpicking villas that speak to the essence of the island, and creating spaces where people can feel truly at home. We are not a big company. Just a family who believe in doing things well, and doing them with heart.

Yolanda Loeffler Grant

Over 40 years of experience in the hospitality industry

Yolanda grew up surrounded by guests, stories, and the rhythm of seasonal life. With a deep knowledge of the island and a refined sense of service, she ensures that every stay feels like coming home.

Aina Torrandell Loeffler

New energy and a vision for the future

Aina is the third generation of the Loeffler family, newly joining the vacation rental business with a modern, technology-driven vision and the same long-standing commitment to customer service.

Our Values

Honesty, responsibility, and genuine care are at the heart of everything we do. We take pride in offering excellent customer service and making every guest feel truly at home.

Personalised Hospitality

A commitment to offering warm, attentive and genuine service delivered by dedicated people who look after every detail to make every guest feel at home.

Local Expertise

Every home we offer is unique, owned by local families and shaped by true Mallorcan character, offering an authentic experience that beautifully reflects the island’s culture.

Integrity & Trust

Transparent communication and honest relationships with guests, homeowners, and partners, built over generations.

Continuous Improvement

A dedication to evolving with new technologies, ideas, and standards while preserving the essence and heritage of the family business.

Our Story

A legacy of hospitality, evolution, and family values

1979

Dorothy Loeffler, the matriarch of the family, started a small program of holiday homes in the north of Mallorca, mostly simple beachside apartments, unpretentious yet full of character.

1985

Yolanda officially joins the family business, under the name of Viajes Siller, bringing structure and soul to every rental.

2000

Yolanda consolidated Rentals Pollensa, forming a dedicated team focused on villa management and expanding the property portfolio. This marked the transition from a small family initiative to a professional, trusted local agency.

2021

Following the pandemic, Yolanda restructured the business, Rentals Pollensa, into a more focused and manageable model, yet preserved the soul and essence that have always defined it.

2024

Aina, Yolanda’s daughter, became part of the business, introducing a fresh perspective, new technologies, and forward-thinking projects.

Further information

  • Tourist Tax: Please note that in the Balearic Islands there is a mandatory tourist tax (2,2€ per person per night) which can be paid during the booking process or at check-in..
  • ID Registration: As required by Spanish law, all guests must provide passport details, address and contact information prior to arrival.
  • Check-in / Check-out: Standard check-in is from 4:00 PM and check-out is before 10:00 AM.
  • Driving & Car Rental: We highly recommend renting a car to fully enjoy the island, especially for rural properties.